Privacy Policy
Effective Date: May 24, 2026 · Last Updated: May 24, 2026
At RPOHQ, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or engage with our services. This Policy is framed in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (“DPDP Act”).
1. Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
- Full name
- Email address and phone number
- Company name and designation
- Resume, CV, or other recruitment-related documents
- Messages or enquiries submitted through website forms or scheduling tools
Information Collected Automatically
- IP address and approximate location
- Browser type and version
- Device information and operating system
- Pages visited and time spent on the website
- Cookies and analytics data (see Section 4)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver recruitment, talent acquisition, and staffing services
- To respond to enquiries and facilitate meeting scheduling
- To improve our website functionality and user experience
- To communicate relevant service updates or business information
- To maintain platform security and prevent fraudulent activity
- To fulfil our legal and regulatory obligations
We process your personal data only where we have a lawful basis to do so, including your consent, the performance of a contract, or a legitimate business interest.
3. Recruitment Data
If you submit your resume or candidate information through our website:
- Your information may be shared with prospective employers or clients strictly for recruitment purposes.
- We retain candidate data only for as long as necessary to fulfil legitimate hiring or business objectives.
- You may request deletion of your recruitment data at any time by contacting us using the details in Section 12.
5. Third-Party Services
To operate our website and deliver our services, we may engage trusted third-party service providers, including:
- Cloud hosting and infrastructure providers
- Analytics and performance monitoring platforms
- Calendar and appointment scheduling tools
- Communication and collaboration platforms
These third parties are permitted to process your personal information only to the extent necessary to provide their respective services to us, and are bound by appropriate confidentiality and data protection obligations.
6. Data Security
We implement reasonable technical and organisational safeguards to protect your personal information against unauthorised access, misuse, alteration, or disclosure. These include access controls, encrypted data transmission where applicable, and internal data handling policies. However, no method of electronic transmission or storage is entirely secure. While we take all reasonable steps to safeguard your data, we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, including the DPDP Act, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data ("right to erasure")
- Withdraw consent for processing activities based on consent
- Object to or restrict certain processing activities
To exercise any of these rights, please contact us using the details provided in Section 12. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, or operational requirements. When data is no longer required, it is securely deleted or anonymised.
10. Children's Privacy
RPOHQ does not knowingly collect or process personal information from individuals under the age of 18. If we become aware that personal data has been collected from a minor without appropriate consent, we will take prompt steps to delete such information. If you believe a minor has provided us with personal data, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or operational requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy regularly. Your continued use of the website following the posting of changes constitutes your acceptance of the updated Policy.
12. Contact Us
For any privacy-related questions, requests, or concerns, please contact us at:
Have questions about your data? Contact us
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